Privacy Policy

1. Who We Are

Coyne Commercial Group ("CCG," "we," "us," or "our") is a Florida-licensed commercial public adjusting firm. Our principal place of business is 5165 Fillmore Place, Sanford, FL 32773. Coyne Commercial Group, Florida public adjusting firm license #G350978. James Coyne, primary adjuster, license #W482618. This Privacy Policy explains how we collect, use, and safeguard information you provide when visiting coynecommercialgroup.com or submitting a form on our website.

2. Information We Collect

We collect information you voluntarily provide through our contact and lead intake forms, including: name, email address, phone number, company or property name, property address, insurance carrier name, damage description, and any message content you submit.

We also automatically collect standard web analytics data (pages visited, time on page, referring URL, browser type) through Vercel Analytics. This data is aggregated and does not personally identify you.

3. How We Use Your Information

We use the information you submit to:

• Respond to your inquiry about public adjusting services

• Review and evaluate your insurance claim situation

• Contact you about your submission by email or phone

• Maintain records of our client and prospect relationships

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not send unsolicited marketing emails.

4. Data Storage and Security

Form submissions are stored in a secured Supabase (PostgreSQL) database hosted in the United States. We implement industry-standard security measures including encrypted connections (HTTPS), row-level security, and access controls. Only authorized CCG personnel may access submission data.

5. Retention

We retain inquiry and lead data for up to 3 years to support our ongoing business relationship. If you would like your information deleted, contact us at james@coynecommercialgroup.com and we will remove it within 30 days.

6. Cookies

Our website does not use advertising cookies or cross-site tracking. Vercel Analytics uses a privacy-first approach with no personal data collected. We do not use Google Analytics, Facebook Pixel, or similar ad-tech trackers.

7. Third-Party Links

Our website may contain links to external sites (e.g., Florida DFS license verification). We are not responsible for the privacy practices of those sites.

8. Florida Residents

Florida residents may request access to, correction of, or deletion of their personal information held by CCG. Submit requests to james@coynecommercialgroup.com. We will respond within 30 days.

9. Changes to This Policy

We may update this policy periodically. Material changes will be reflected in the "Last updated" date above. Continued use of the website constitutes acceptance of the updated policy.

10. Contact

Questions about this policy: james@coynecommercialgroup.com

Coyne Commercial Group | 5165 Fillmore Place, Sanford, FL 32773