Business interruption & loss of rents
The income your property stops earning while it is out of service is a covered loss most owners under-document. We build it.
Code upgrades & ordinance-or-law
A modern rebuild triggers current code. We pursue the upgrade costs the original policy owes.
Master-policy scope disputes
Association master policies invite coverage arguments over what is unit versus common element. We hold the line on scope.
The losses that hit condo associations, multifamily communities, and HOA clubhouses.
On a commercial building, one loss reaches every unit, every common element, and the association’s balance sheet. We document them at that scale.
Also: cast iron pipe failures, mold from covered water losses, lightning, collapse, theft and vandalism, and business interruption. See every claim we handle.
We Build Your Claim The Way Ford Built The Assembly Line.
Henry Ford didn’t try to be the expert at everything. He surrounded himself with specialists, each mastering one part of the work, and assembled the result into something no individual could build alone. We document claims the same way. For a serious loss, one adjuster’s opinion is not enough, so we bring in the right specialists, pull a full report from each, and assemble them into a claim the carrier cannot dismiss.
Building Consultants
Read the structure and the code the way an insurer’s engineer does, so nothing covered gets left out of scope.
General Contractors
Real-world repair pricing and sequencing that holds up when the carrier questions the cost to rebuild.
Structural Engineers
Independent reports on causation and structural damage that carry weight the carrier can’t wave off.
Professional Estimators
Line-item Xactimate estimates built to the same software and standards the carrier’s own adjuster uses.
Contents Specialists
Full inventory and valuation of damaged personal property and business contents, item by item.
Water & Mold Testing
Moisture mapping, thermal imaging, and lab testing that prove the source, the spread, and the cause of loss.
We don’t send an adjuster. We send a team.
These specialists are independent third-party professionals brought in for documentation and evidence purposes. CCG does not perform repair work and holds no financial interest in any repair or remediation contract.
Who we represent on the commercial side.
Property Managers
Portfolio-wide claim support
One adjuster across every community you manage, documenting losses correctly the first time and keeping boards informed.
Learn more →HOA & Condo Boards
Association master-policy claims
We represent the association on its master policy, from the first inspection through the final settlement, and protect the board along the way.
Learn more →Investors & Landlords
Income property, protected
Loss of rents, business interruption, and the full cost to restore a building to service, not the carrier’s first number.
Learn more →Agents & Realtors
Refer with confidence
When a client’s property takes a loss, hand them a licensed adjuster who documents it right and keeps the relationship intact.
Learn more →Reserves are due. Premiums are up. The insurance side is the lever you control.
Boards are squeezed from two directions: mandatory structural and reserve compliance (SIRS, milestone inspections) and rising insurance costs. We do not do the engineering inspection or write the SIRS. What we do is make sure a covered claim is documented and paid in full, so recovery is not competing with reserve funding.
Visit the Board Resource Center →Free Insurance & Compliance-Readiness Review
A no-cost check on whether your association’s coverage reflects current replacement cost, whether windstorm coverage is intact, and where a claim could fall short. Useful whether or not we ever work together.
Request the Board ReviewTell us about the property and the loss.
The more we know about the building, the policy, and the date of loss, the faster we can tell you where the claim stands. James reviews every commercial submission personally.
No recovery, no fee.
We work on contingency. Our fee is a percentage of what we recover for you, agreed in writing before we begin.
Report a Commercial Loss
We respond within 24 hours.